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May 12 2016

15 free or low cost marketing ideas for small businesses

FB Pic

1)  Communication: start up as many social media sites appropriate for your business; LinkedIn, Facebook, Twitter, e-mail, blog site, live chat through your business website and a toll-free phone number.

2)  Business cards: leave them everywhere and hand them out to everyone!

3)  E-mail newsletters: collect e-mails and send out weekly, bi-weekly or even monthly newsletters informing customers about upcoming promotions or events.

4)  Business webpage: keep your website and social media pages up to date and fresh. Your customers need to see that you are active within your business.

5)  YouTube: create a video of your product or service, post the YouTube link of your video on all your social media accounts and on both your blog and business site.

6)  Stay connected: keep in touch with your clients by sending them a hand written thank you card and attach a coupon.

7)  Loyalty: reward your loyal customers with, for example, a 20 per cent off discount for their next purchase. Do not assume customers will keep coming back, acknowledge them and show them that you value their commitment to your business.

8)  Go old school: print out pamphlets, brochures or flyers and go door to door in your community and hand them out. You could also leave them on the windshield of cars in a full parking lot at a local mall.

9)  Get listed on directories: both Google and Bing offer free listings for local businesses.

10) Vendors: speak with the vendors from whom you buy products or services from and ask them if they know of any other businesses that could use your products or services. Also, check to see if they have a bulletin board where you can display your business card and ask to place yours up!

11) Offer to be a speaker: often volunteer organizations, industry conferences and local business groups are looking for guest speakers for their meetings. This will help you and your business gain contacts, name recognition and publicity.

12) Product or services: it does not matter what you are trying to sell, get out there, hand out sample size products and show off your work. This will help potential customers get a feel for your company and give them a chance to see what you have to offer.

13) On the go marketing: if you use a car or truck for your business ensure that your business name, logo and contact information are painted on the vehicle. For a less costly alternative use magnetic signs and place them on the vehicle.

14) Contest: run a contents through your business website or on Facebook. Ensure that the prize is desirable and that it relates to your business. Example: a coupon offering 40 per cent off a service from your business or a gift bag full of sample size products. *Note: this will also create traffic on your business website and social media sites, along with helping you gain more followers*

15) Community events: a fund raiser, festival or even a family day event, ensure you get out there and offer or donate your services/products to events within your community. This is a great way to get your brand out there and help you better connect with potential clients/customers in your area.

 

Dwania is the Founder and Executive Director of Canadian Small Business Women Contact Canadian Small Business Women:

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Written by Dwania Peele · Categorized: Canadian Small Business Women · Tagged: Bing, blog, business cards, Canadian Small Business Women, community events, contests, diretories, Email, entrepreneur, Facebook, google, Linkedin, live chat, newsletters, offer to speak, on the go marketing, products or services, raffles, Speaker, stay connected, Twitter, vendors, YouTube

Feb 18 2014

Take Control of Your Online Reputation Management

TCORM

Many small businesses that don’t take online marketing seriously are unaware that their reputation online may not match their local reputation.

It is possible that a disgruntled customer, former employee, or even a competitor is putting up bad reviews about you.

When 97% of consumers use online search when researching products or services it pays to know what people are saying about you online.

It is just plain crazy to think just because your business does so well locally that no reputation management needs to be done online.

It is erroneous to think that your customers are so loyal that they will disregard bad reviews. Small business owners need to pay even more attention to Online Reputation Management (ORM) – If you don’t take control of your online reputation, someone else will!

Start Your Online Reputation Management Today!

1. Assess your online reputation

Start assessing your online reputation by performing searches on the major search engines: Google, Yahoo, and Bing.  Don’t just search for your business name but also search for your products, your highest-profile employees, your own name, and any usernames or handles you use on any other site.

2. Customer Service

Always address customers’ comments, and complaints. Be proactive about customer feedback and even more so about customer service. When customers reach out on social media it is usually because emails and phone calls have been ignored. When phone calls and emails go unanswered, customers feel as though they have no other option but to make themselves be heard.

Have a customer service policy in place to respond to phone calls and email in a timely manner.

Monitor social media sites for conversations about you and your business and be prepared to join the conversation.

3. Address the issue

If a complaint or bad review is legit, take the time to acknowledge and offer solutions. A mistake some companies make is to fight back but that only escalates the issue and makes you look worse. Remember to offer positive feedback.

Bonus

4. Reputation Repair

Sometimes it may be impossible to remove a false review or complaint. You can fight bad reviews by soliciting and posting good reviews. Get your satisfied customers online to spread the word about your great products and services.

It’s time to take your online marketing seriously and take control of your online reputation by monitoring, responding and getting positive feedback.

Dwainia Grey is an online marketer at Awesome Biz Online. She creates
awesome websites and blogs for businesses as well as working with
companies to optimize their websites with Search Engine Optimization and
Social Media. She can be reached at Awesome Biz Online or by phone at 647-799-1090 x 104. You a can also follow her on Facebook to get the latest on online marketing.

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Written by Dwania Peele · Categorized: Dwainia Grey · Tagged: Awesome Biz Online, Bing, Canadian Small Business Women, consumers, customer service, customers, Dwainia Grey, entrepreneur, google, online marketing, online reputation, Online Reputation Management, online searches, positive feedback, reputation, reputation management, Reputation Repair, small business, small business owner, social media, Yahoo

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