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Jan 07 2019

The Profitable Plan: 6 Keys to More of the clients you love

Description: Discover the 6 key ingredients to a successful plan for a profitable year

You’ll learn what to focus on so that you can create a successful & sustainable plan that will bring in profits.

No fluff, this is a content-filled webinar so come prepared with paper & pen!

During This Free Live Training, You Will Learn:
The Six Key Pieces of a Successful Business Plan. Most entrepreneurs focus on the wrong pieces of information and activities. This leads to goals that are not achieved by year-end and mistakes that cost both time and money. We focus in detail on exactly what you need to know so that you can create a successful and sustainable plan that leads to success.

The Top Reasons Why Most Plans Fail Revealed. Learn the top 3 reasons most entrepreneurial plans fail and how you can avoid the Fail and Burnout Trap that forces so many out of business. We’ll peel back the curtain to show you how the mind works and what you can do to rig your mindset and habits in your favour, within minutes, for a more profitable year.

Fastest, Wisest Path to Success. Learn the #1 growth strategy most highly successful and influential people use to achieve their success in the least expensive way possible.

Discover the Path of Least Resistance. Your plans have not worked to date because of one fundamental error. We’ll show you how to create a plan that is not only successful and sustainable, but also achievable so that you see results in real time.

Take the Guesswork out of the Picture. You no longer need to rely on bits and pieces of information gathered across the internet to create a successful plan. We’ll show you how the Successful & Sustainable Plan is designed to give you a profitable year in real time with real world strategies that you can use immediately.

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Written by Dwania Peele · Tagged: online, webinar

Jan 30 2017

Doing Business Online – Your Website and Legal Notices

 

The theme of globalization that took center stage at the Canadian Small Business Women’s Expos in 2016 made one thing very, very clear – for small businesses, our communication HQ for reaching the rest of the world is our website.

While most of us are great at talking about our offerings and communicating our brand online, taking the time to set out certain legal notices, demonstrates how seriously we take our business and emphasizes what makes it unique. Drafted and presented properly, such notices can even take on the character of a binding contract between users and your business.

Here is an overview of the kinds of legal notices that should be considered for every website:

 

  1. Terms of Use – These are notices, which let web surfers know the ground rules for using your website by setting expectations with respect to the use of information and other content on your site. Different terms of use may be noted on various pages or footers, and/or consolidated on a separate page of your site. At a minimum, you need to notify users that the content of your website is: i) for their personal use only, and not for commercial application; and ii) intended for general informational purposes and not as advice that can be necessarily applied to their personal circumstances. You also need to provide notice about your intellectual property (IP) rights and the rights of others you have permission to use in connection with your business and site (such as trademarks and copyrights). If you provide links to the websites of others, it is a good idea to also remind users of your website that you are not responsible for the content of other sites which you do not control.
  2. Privacy Policy – This is a policy which every business needs to have to be able to describe for stakeholders, among other things and in accordance with applicable legislation: i) what personal information is collected and for what purpose; ii) how an individual may provide and withdraw its consent for the business to the use its personal information; and iii) how the business collects and safeguards personal information.  In Ontario, most businesses collecting personal information are subject to the FederalPersonal Information Privacy and Electronic Documents Act (PIPEDA). Especially, if collecting personal information through its website, a business should provide notice of its privacy policy online, either as part of its consolidated Terms of Use, or on a separate page.  The Office of the Privacy Commissioner of Canada offers guidance and a tool kit to help businesses comply with PIPEDA at https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/the-personal-information-protection-and-electronic-documents-act-pipeda/pipeda-compliance-help/guide_org/.
  1. Marking Intellectual Property Rights – Every business website is likely to include copyrighted content and present its content using various branding elements, such as a logo and word marks to distinguish various service and product offerings for the benefit of customers. In addition, business offerings may have other IP rights associated with them, such as industrial design registrations and patent rights.  Making users aware of these rights by marking them where they appear helps you communicate to users what is unique to your business and makes it easier to prove that someone who misappropriates these rights had notice of them. Furthermore, if you are using IP rights, such as copyrighted content and trademarks with the permission of others it is best to include specific attribution regarding those rights, unless otherwise agreed to with the rights holder(s).

Marking IP rights is a shorthand way of giving notice of the existence of such rights.  A basic copyright notice at the footer of every webpage using the ‘©’symbol and using the ‘TM’ and ‘®’ symbols to denote unregistered and registered trademark rights, respectively, will be familiar to many business owners. Similar shorthand ways of denoting industrial design and patent rights also exist.  It is important to be aware that different countries may have different rules for how to properly apply IP markings to ensure that rights holders are not being misleading about the rights they have, or otherwise engaging in anti-competitive conduct. Given that websites transcend jurisdictional boundaries, understanding these rules in the markets you are targeting with your website is something every business owner needs to learn about, or seek the advice of a legal professional.

Providing conspicuous and clear legal notices such as those outlined above is a pillar of a B2B and B2C communication strategy that leads to mutually beneficial business relationships. It lets the public, potential business partners and competitors know you are aware of, and value your legal rights, as well as the legal rights of others.

If you would like to find out more about how to draft and create legal notices for your website, study the notices used by IP savvy businesses on their websites and consider consulting a lawyer to review the language of your notices and IP markings to make sure you are achieving the benefits that these notices offer.

Ariadni Athanassiadis is the lead attorney of Kyma Professional Corporation, which provides intellectual property (IP) legal services to help your business develop and benefit from the creative efforts and assets that make it distinctive. Whether it is your brand, product, services, designs, technology or business processes, Ariadni can help design IP legal solutions which let you make the most of what you give to your business.

———————————

Ariadni Athanassiadis

Kyma Professional Corporation

T: 613-327-7245

E: ariadni@kymalaw.com

W: www.kymalaw.com

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Written by Dwania Peele · Categorized: Ariadni Athanassiadis · Tagged: Ariadni Athanassiadis, business, expos, globalization, intellectual property rights, IP, Kyma Professional Corporation, marketing, online, privacy policy, terms of use, website

Dec 17 2015

Top 5 Reasons why You should Blog for your Business

Jemi

Blogging has become a huge phenomenon in the online world. Anyone and everyone can start a blog. It’s easy and very inexpensive to start. All you need is a computer, the internet, and the time to put together a blog. As a business owner, you can stand out from your competitors by giving useful tools and great expertise to your customers at minimal cost to you. Here’s what blogs can do for you and your business:

  1. Open Communication between you and your customer: You are starting a conversation with your potential client. When they read and follow you, it gives them a direct insight to how you are as a business owner.
  2. Subscription list: If your readers enjoy your blog they can be notified directly via e-mail. This is an opportunity for you to create database for you to promote your services and products. Limit your e-mails to once a month or twice a month.
  3. Affiliate marketing: When you are receiving a large following of readers, you may want to consider using affiliate marketing into your blog. This will create another stream of passive income right into your bank account. Affiliate marketing are just like businesses advertising on your blog, when your readers click the ad from your blog, and a sale is made, you will get a portion of the sale!
  4. Higher rankings: Google analytics like to see different clicks going to and from your website. The more clicks coming to your blog from your social media sites, and vice versa, Google “bots” see it as a popular place to be and will rank your blog and website higher for FREE.
  5. Free publication: Having a blog puts you, as a business owner, on a different and personal expertise level than someone that is competition and not blogging. You never know who may be reading and following your blog that can create a whole new venture for you that will make you even more money!

Hope these tips will get your fire burning to write a blog. Even if the blog is just once a month to start, it will generate a following that will be expecting your great insight. Happy blogging!

Contact Jemi Echevarria by phone: (647)785-5851 or by e-mail:  jemiechevarria@gmail.com

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Written by Dwania Peele · Categorized: Jemi Echevarria · Tagged: advertising, affiliate marketing, blog, blogging, business owner, Canadian Small Business Women, communication, computer, entrepreneur, internet, Jemi Echevarria, online, rankings, subscription

Mar 16 2015

Why small businesses NEED to tweet at events

Evelyn

I recently attended a networking event for small business owners in Toronto. The theme of the evening was digital marketing. Overall the event was well organized with informative speakers, good raffle prizes and a nice mix of marketers and small business owners.

But what surprised me was how few people were tweeting at the event. Perhaps it’s just that I’m used to going to events packed with social media managers and non-profit communicators, but I was a little disappointed by the lack of networking being done online.

For me, events are always played out on two fields: the action happening live in front of me and the commentary on that action online. Often I find this commentary as interesting, if not more so, then the speakers I’m there to see.

Live-tweeting events is a great way to give your business a boost online. Hashtags organize the conversations taking place, making it easy to follow the action. Plugging into hashtags makes new followers, mentions and retweets much more likely than your average day-to-day Twitter activity, especially if the event becomes popular and trends.

But there are a few things you need to do before you even arrive at the event to make sure that you get the most out of your live-tweeting experience.

Know the hashtag. This seems obvious to those more seasoned tweeters, but it’s important to mention anyways. The day of the event the organizers are probably promoting the event online. Visit their Twitter account to find out both the proper hashtag and their Twitter handle. Once you have that information do a search on Twitter and save the search so that you can access it easily later.

Follow the speakers. Find out who the speakers are going to be (event emails and websites usually have this information) and then find out if they are online. Make a note of their Twitter handles and be sure to follow them. Then at event time you won’t have to scramble to find them or worry about misspelling their names.

Prepare some tweets ahead of time. This is a great way to let people know that you will be at the event and gives them the opportunity to follow you. It also increases your visibility once the event starts. Tweet about your attendance on the day and days leading up to the event. Shout out to the speakers how much you are looking forward to their talks. On the day of you can prepare some tweets to be sent out during the event so that you have more time to actually enjoy it.

Know when to put the phone down. You need to balance the benefits of tweeting with real world networking. Send enough tweets and retweets to gain visibility and make a meaningful contribution to the conversation, but make sure that you also talk to people face-to-face. That’s the reason why you’re there!

Evelyn Senyi is the owner and chief marketer for Recurve Marketing, a Toronto-based digital marketing agency that offers creative, effective and affordable marketing strategies for Canadian small businesses and non-profit organizations. Follow Recurve on Twitter @recurve_ca and on Facebook www.facebook.com/recurvemarketing.ca.

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Written by Dwania Peele · Categorized: Evelyn Senyi · Tagged: business development, Business Woman, Canadian Small Business Women, comunicators, conversations, digital marketing, entrepreneur, Evelyn Senyi, follow, hashtags, live tweet, marketers, networking, online, raffle, Recurve Marketing, retweets, small business owners, social media, speakers, Toronto, trends, tweet, Twitter, Twitter handle, website

Feb 22 2015

Where do content marketing ideas come from?

selfy photo

 

Most business people feel like surfing the internet these days is like trying to sip water from a firehose. It is overwhelming, and with so many businesses out there, online, your business can seem like a grain of sand on an endless beach.  How can a grain of sand stand out?  The simple answer is, Content Marketing.  What content to create is a harder question to answer.

In the last five instalments of this six part series I have walked you through the content strategy process which answers the questions:

1) Why does my business need to produce and publish useful, relevant content? Have a look at post number one, a content strategy primer, and post number two, which is all about getting started and defining your brand values.

2) Who do I target with this content (and where do I find them)? Have a look at post number three, which is all about understanding your target customers as users, and post number four, your social strategy SOS.

3) Where should I focus my efforts to get found? Have a read of Post Number 5, Getting Found by Search Engines.

Content Marketing is about using content to drive sales.  And if you do it right, it’s your best opportunity to stand out and make more money.  It is unqieuly suited to small business because smaller businesses are closer to their customers, with a greater ability often to engage in dialogue with customers and stay aligned with customer needs.  That dialogue is where you find out what content you should be producing.

Getting content ideas from your sales funnel

I never realsied, before becoming a business owner, that I would also need to be a salesperson.  But this is job number one for every small business owner, and content marketing is a great way to warm up your leads: it can help you to generate those leads in the first place and then move those leads down the sales funnel closer to purchase in a gentle, helpful, and purposeful way.

Your sales funnel is also a great place to look for content ideas.

Sales-Activity-Funnel

Are there places in your sales funnel, or in the greater value chain that surrounds your business, that your customers are getting “stuck”?  Understanding where your customers are stalled in the funnel is a good way to figure out what kind of content you need to produce and where you need to produce it.

 

When in doubt, ask!

In the Getting Found post in this series, we talked about the questions cusrtomers ask you as a great place to get keywords.  This is also a great plce for content ideas.  What questions do your customer ask you?  When you’re at conferences or other events where your customers congregate, what questions do you hear people asking speakers or other vendors?  As a speaker, I always ask my workshop attendees to tell me their biggest challenges, so I have fodder for blog posts, webinars, and podcasts in the future.

Interview your customers.  If you’re not sure what to ask them have a look at your value proposition and circle your assumptions, then validate those assumptions with your cusomters.  Google survey is a really easy tool, as is mailchimp for keeping email lists.  Use these tools to ask your customers what they need help with!

 

Quality trumps Quantity

And don’t panic if you don’t have a huge base to work with.  The Lean business development model recommends talking to 50 potential customers to find out if your business idea is solid.  User experience designers often only interview 6-10 ysers to find out if their ideas address user needs.  The average number of supporters it takes to fund a successful kickstarter camapign?  Only 100!

You don’t need a huge customer base to do well, if your customers love you.  How will they love you?  Deliver content with TNT: that generates Trust, that targets their Niche concerns, and that Teaches them something, that helps them

The same principle applies to your content: if all you can reasonably manage is one blog post a month, then write one a month, but make sure it is of the higest possible quality, and filled with TNT (Trust, Niche, Teach).   Conisistency also trumps quanitity: a regular monthly podcast is a better idea than a podcast published sometimes weekly, sometimes biweekly, or sometimes not at all.

Consistency is important in the visual langauge you use as well: make sure you maintain a consistent use of your logo, the colours in your brand palette, and that the visual language in your photography and graphics aligns with your brand values and your user needs.

 

Build your editorial calendar

A mistake beginning publishers of content often make is basing their editorial calendar around generic, seasonal events.  Base your calendar on user needs, or events important in the lives of your customers.   In terms of frequency of different types of content, and keeping in mind the advice above (quality trumps quantity), an editorial publishing pattern that quickly build a great content library would be:

  • 1 blog post per week
  • 1 piece of feature content per month such as
    • ebook, whitepaper, or report
    • infographic
    • a webinar
    • a presentation, workshop, or speaking opportunity
  • 3-7 social posts per week

Your editorial calendar should capture the publishing pattern you choose and the topics you will focus on.

One advantage of building your library using the pattern above is that at the end of a year of publishing, you will have enough content to publish a book.   Self-publishing is a great way to get your content into the biggest search engine for experts in the world: Amazon.

Benefits, not features

Your content strategy is the backbone of your online communications whether you are able to content market or not.  If you don’t think your writing skills are up to par, hire a copywriter: your content strategy provides the guidelines they’ll need to review so they can write for your business.  And if in the end you decide that content marketing is not the most effective way for your business to get found, (see last month’s post for more details), sometimes being useful is all about using benefit-driven language in your communications rather than feature-driven language.   If you take nothing else away, remember “Benefits, not Features” as your guide when writing copy for your sales and product pages.

And, print out and post this handy infographic that sums up the content strategy process.

For more resources and information on Content Strategy and to download a detailed description of what content strategy entails, go to analyticalengine.ca/resources or download a Content Strategy Info graphic at http://bit.ly/1qY9tYp.

Christine McGlade is a Business Analyst, Content Strategist, and Usability Consultant.  With over 25 years experience in the media business, Christine helps small business, social enterprise, and Not for Profits how to leverage the power of the Internet to grow their business.  Learn more about Christine at analyticalengine.ca

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Written by Dwania Peele · Categorized: Christine McGlade · Tagged: Analytical Engine, Brand Values, business owner, Canadian Small Business Women, Christine McGlade, consistency, content marketing, Content strategy, editorial calendar, entrepreneur, getting found, infographic, internet, niche, online, sales funnel, search engines, small business, small business development, social strategy sos, teaches, TNT, trust

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