Canadian Small Business Women

Connection, Synergy, Community

We All Need a Cheering Section

Give me a “T”, give me an “E”, give me an “A”, give me an “M” … you get the message, you and your virtual assistant are a TEAM!  And teams work together, support each other, and grow together. That’s what this blog is about – growing together.

I talked about hiring the skillset you need. It is really important that you hire someone who has the knowledge and skills to support you. I’m going to be a bit contradictory here and say that it is also important that you allow for growth and learning.

Let’s face it, we don’t all know everything and especially with technology, change is constant. So as much as you want to be structured and have someone with the knowledge of your current systems, you also want to be open to having someone learn. Learning makes us better, makes us smarter, keeps us enticed and energized.

Growth is a huge part of our success. Just as you are learning new ways to manage your business, your VA is learning new ways to support that. What is so important in any team and growth opportunity is being patient, being open to new ideas, and sharing thoughts and opinions.

I had an experience recently that frustrated me. I had a prospective client who I shared an image with – a stock photo for an event she was planning. It was very different than what she was looking for. The image caught my attention because it reflected to me what would draw me to her event as an attendee. She was so offended by the image and that I would suggest it to her. I had no intention of offending this person, her brand, or her image. I apologized and explained why I shared it as an idea. I just wanted to share a different viewpoint. She could not see that and was very upset with me. Needless to say, we are not a good fit to work together.

For me, it’s truly important that both the client and the VA can share openly and continue to learn. In the situation above, having learned that this client did not want to go in that direction, I would have never shared such an image again. That, to me, is part of growing together. Experiencing and sharing different viewpoints and different avenues so that we either narrow down the business strategy or we expand the business strategy – either is okay.

Grow together as a team and be cheerleaders for each other! Because who doesn’t like a cheering section!

 

 

Marianne D’Alessandro is a virtual assistant and owner of TimeFlies-Admin Services. With over 30+ years as an executive assistant, Marianne works in partnership with her clients. She offers consulting for entrepreneurs looking to hire the right virtual assistant as well as productivity and time-saving workshops. Sign up for monthly Tips & App Features.

www.timeflies-adminservices.ca

www.facebook.com/TimeFliesAdminServices/

www.instagram.com/timeflies_adminservices/

 

 

 

 

 

3 Reasons to Consider Hiring a Team

sandra

We’ve all heard it said that there is no “i” in team. Unfortunately, many of us entrepreneurs tell ourselves that we can’t afford to hire a team, especially at the beginning, however, there comes a point where were can’t afford not to.

  1. Few of us are great at everything

I know I can’t be the only one who has wasted valuable time trying to do something that was outside my expertise! I joke that I am a recovering control freak, but there is truth in that statement. It can be easy to think that no one understands your vision for your business as well as you do or that no one will care as much as you do, but that isn’t the case. It’s simply a matter of finding the right people. If you’re spending time doing things that don’t generate revenue, you’re cutting into your money making time. Hire people to do what they do best so that you have more time to do what you do best and money, not only to pay your team, but to pay yourself as well!

  1. Benefit from outside perspectives

We can be so attached to our plans and projects that we can’t see the forest for the trees. Working with others brings fresh eyes and new ideas to your business. Even if you’re not in a position to hire full-time employees, you can hire contract workers who have experience working with entrepreneurs. Working with others gives you the ability to learn from mistakes that you haven’t made. We don’t know what we don’t know, and it is amazing what ideas can come from letting other people in. I know that our businesses can feel like our babies and we can be so protective that we don’t want to let other in, but if it takes a village to raise a child, we definitely can’t grow our businesses on our own.

  1. Burn-out is real

When we try to do it all, the work is never done. There is always more to do. A business owner isn’t all we are. We are friends, spouses, partners, parents, siblings, and we have responsibilities that go beyond what we do to make a living. Working with a team isn’t just good for our business; it’s beneficial to our sanity, our health and our overall well-being. While there was a time when I used to feel awkward about admitting that I couldn’t do it all on my own, I know have no problem asking for help. When I do, it takes such a load off that I gain the clarity needed to create and connect and do the things that I love to do, and that inspired me to start my business in the first place!

I said it earlier, and I will say it again, you may thing think that you can’t afford to hire people to help you in your business. I challenge you to consider that it just might be that you can’t afford not to hire people. If you want to grow your business and expand your reach and the clients you serve, you’re going to need some help!

Sandra Dawes is a certified life coach specializing in helping women who feel unfulfilled with their 9-5 follow their dreams and pursue their passions. She holds an Honours BA, an MBA as well as a certificate in Dispute Resolution.She has completed her first book,Embrace Your Destiny: 12 Steps to Living the Life You Deserve!

Connect:

www.embraceyourdestiny.ca

www.facebook.com/embraceyourdestiny

www.facebook.com/embraceyourdestinythebook

www.twitter.com/sandradawes

The Art of Delegation

yvonne

Are you struggling to get as much as possible done in a day? As a leader, entrepreneur or someone in charge of your own work, delegation can be the difference maker in being more successful both in the short and long term. While hours in a day are finite, the things we want done can seem infinite.

I had to recently force myself to delegate some tasks in order to see progress with my goals and growth of my practice. I started the year wanting to accomplish so much, however, come February, I found myself struggling, so I revisited my plan. Come March, I was still struggling, and had to face the fact that I had too many tasks on my plate, and for me to be successful come end of 2014, I would need to either let go of some items, or delegate.

For some, delegating tasks can be a huge task in itself. Perhaps it is our need to hold on to what we consider to be ‘too important’ to let someone else do it, fear it may not be done ‘as good’ as you would, or having experienced failure in delegating work in the past. While some of these reasons may seem valid, once you learn the art of delegating properly, it becomes easier and enables us achieve more in less time. Below are 5 tips to help you delegate more effectively so you can free up more of your time to do what you do best and should be doing.

 

  1. Choose Wisely

When it comes to choosing which tasks to delegate, choose tasks that only you can and should do. In my Mastermind Groups on John Maxwell’s “21 Irrefutable Laws of Leadership” book, John shares his 3Rs strategy in the Law of Priorities that you can also use. “What Is Required? What Gives The Greatest Return? and What Brings The Greatest Reward?” Get rid of tasks that you can’t do, not interested in doing, or someone can do even 80% as well as you, but brings less reward or return on time invested.

  1. Have a System

Know what, when and who to delegate to. Effectively plan your time daily and in advance so you know what YOU need to do, what other items still need to be done, and by when. Know your team or colleagues well; know their strengths, interests, skills etc. Armed with this knowledge, you are better delegate tasks to the right individuals and at the right time. Other systems include the Pareto 80:20 Principle from John Maxwell, where focusing on the top 20% of your activities will give you 80% of your results.

  1. Empower Your Team and Colleagues

Before delegating, ensure the individual has the ability, is provided clear directions, and has been empowered to use their initiative and make decisions when needed. Start by providing the required training or hiring the right resource after proper interviewing. Spend time with them at the beginning to help ingrain the culture, vision, value and goals; this helps them to more easily take the right actions as needed. Provide clear instructions along with tasks striking that fine balance between being too vague and micro-managing. Be open to the fact they may choose a different route to arrive at the finish line. And be willing to give them the benefit of doubt if not done right the first time.

  1. Balance the Workload

Delegate workload evenly. In many organizations, there are often the few “go-tos” when it comes to task delegation, which can result in these employees becoming overburdened, overworked, and deadlines being missed. Be willing to trust others, and cross-train the team in order to empower more people to deliver and also building a stronger team.

  1. Give Credit When Credit is Due

Always be gracious and thankful when the individual gets the task done, and openly give them credit so that everyone can acknowledge their hard work.  It builds trust, helps them feel valued, and not only will this inspire them to continue to work hard, it will also inspire others to have that same attitude and become more productive.

To learn about Yvonne’s latest book on Changing your Mindset for greater results, visit http://www.oliveblue.com/changeyourmindset/

Yvonne is an Author, Speaker, Change Consultant & John Maxwell Leadership Coach who is passionate about working with Individuals, Entrepreneurs and Organisations to help implement change they want and achieve their goals.   

She can be reached at: www.oliveblue.com . www.facebook.com/oliveblueinc . www.twitter.com/oliveblueinc.www.youtube.com/ChangeYouWantTV

Four People Entrepreneurs Should Thank At Christmas

Praveeni

Christmas is the time to be thankful for the year that passed and look forward to the year ahead. As an entrepreneur you have many people that help and assist you in both your professional and personal life. It’s important to show your appreciation to those that support you. Here are 4 people entrepreneurs should thank at Christmas :

  1. Clients 

You wouldn’t be in business without your clients so show them you appreciate their business. A card wishing them well for the holiday season and thanking them for their business is a nice gesture. Sending a handwritten card as opposed to a generic printed card is better as it adds a more personal touch. If you wish you can send your clients a corporate gift such as a calendar, paperweight or even chocolates with your company logo on them. Make sure your gift is addressed to your client and try to avoid non-addressed generic messages.

 

  1. Your team

Most entrepreneurs don’t go it alone, there’s always a few people you rely on to make your business work. Whether it’s your web designer or your intern you still have people to thank for helping you run your business. Thanking your team by sending a card or gift will show them you appreciate the work that they do and help strengthen your business relationship. If you work very closely with your team on a daily basis you can opt for a more personal gift such as a favourite bottle of wine or some home baked cookies, the important thing is to let them know they are valued.

 

  1. Suppliers

Suppliers provide you with products or services that help you run your business. Christmas is a good time to thank them for their services. Although you are a customer to them, finding suppliers that provide top quality products and services isn’t always easy so you should show your appreciation of their work. This will encourage them to continue to provide you with good quality products and services. Suppliers will also remember you and be more willing to go the extra mile for you if you’ve shown your appreciation. As an entrepreneur you should always strive to maintain a good relationship with your suppliers.

 

  1. Supporters

Every entrepreneur has supporters that provide encouragement and motivate you to keep going. Supporters are people who are not directly affiliated with your business but are a part of your network. They can be friends, mentors, former teachers or even family members. As an entrepreneur you should show appreciation for the people that keep you going throughout the year. Opt for a more personal gift for your supporters and make it clear that your are thankful for their encouragement of your entrepreneurial endeavours.

 

Praveeni Perera is the CEO and co-founder of Professional Edge Consulting a corporate training company based in Ottawa offering training and coaching services to clients around the world.  She can be reached via Website, Twitter, Facebook or her Blog.