YouTube

May 12 2016

15 free or low cost marketing ideas for small businesses

1) Communication: start up as many social media sites appropriate for your business; LinkedIn, Facebook, Twitter, e-mail, blog site, live chat through your business website and a toll-free phone number.

2) Business cards: leave them everywhere and hand them out to everyone!

3) E-mail newsletters: collect e-mails and send out weekly, bi-weekly or even monthly newsletters informing customers about upcoming promotions or events.

4) Business webpage: keep your website and social media pages up to date and fresh. Your customers need to see that you are active within your business.

5) YouTube: create a video of your product or service, post the YouTube link of your video on all your social media accounts and on both your blog and business site.

6) Stay connected: keep in touch with your clients by sending them a hand written thank you card and attach a coupon.

7) Loyalty: reward your loyal customers with, for example, a 20 per cent off discount for their next purchase. Do not assume customers will keep coming back, acknowledge them and show them that you value their commitment to your business.

8) Go old school: print out pamphlets, brochures or flyers and go door to door in your community and hand them out. You could also leave them on the windshield of cars in a full parking lot at a local mall.

9) Get listed on directories: both Google and Bing offer free listings for local businesses.

10) Vendors: speak with the vendors from whom you buy products or services from and ask them if they know of any other businesses that could use your products or services. Also, check to see if they have a bulletin board where you can display your business card and ask to place yours up!

11) Offer to be a speaker: often volunteer organizations, industry conferences and local business groups are looking for guest speakers for their meetings. This will help you and your business gain contacts, name recognition and publicity.

12) Product or services: it does not matter what you are trying to sell, get out there, hand out sample size products and show off your work. This will help potential customers get a feel for your company and give them a chance to see what you have to offer.

13) On the go marketing: if you use a car or truck for your business ensure that your business name, logo and contact information are painted on the vehicle. For a less costly alternative use magnetic signs and place them on the vehicle.

14) Contest: run a contents through your business website or on Facebook. Ensure that the prize is desirable and that it relates to your business. Example: a coupon offering 40 per cent off a service from your business or a gift bag full of sample size products. *Note: this will also create traffic on your business website and social media sites, along with helping you gain more followers*

15) Community events: a fund raiser, festival or even a family day event, ensure you get out there and offer or donate your services/products to events within your community. This is a great way to get your brand out there and help you better connect with potential clients/customers in your area.

Dwania is the Founder and Executive Director of Canadian Small Business Women Contact Canadian Small Business Women:

Facebook, Twitter, Instagram, LinkedIn, Website

Jul 21 2015

If It Doesn't Spread, It's Dead

I recently attended a meetup at Ryerson University, in their Transmedia Zone. It was a fantastic evening of discussion and debate about content, media, and how the platforms we are using to communicate – social media, Youtube, The Internet itself – are changing our ideas around production and consumption of content, and even ownership of media.

One idea that came up was the idea that media, or content (we were primarily discussing video but it could as easily have been a discussion of any kind of media), is no longer something that we just consume. It is something that we produce and in fact, it is a way we communicate as much as anything else.

We express our identities, our thoughts, and our ideas in media, as media. We speak “video”. And for those who don’t create their own, from scratch, we share what others have produced, as a kind of shorthand for what we want to say. When I share a captioned photo on Facebook, or content created by a brand like Coke or Red Bull, I am speaking volumes about who I am, what “tribe” I belong to.

Where does content marketing fit in?

I stared to think about what role content marketing plays in this content-sharing-as-communication ecosystem, and why it is so important for business. To define what I mean by content marketing, have a read of this article, or download a handy infographic here. Content Marketing is a system in which a business uses content, not advertising, to generate and nurture leads for their business, build trust with their customers, and get found online.

I encounter an objection again and again when I work with clients who are-shall we say-not digital natives, when we get around to a content marketing discussion. The objection goes something like this: “I am a private person; I don’t want to put myself out there in social media, or by blogging…I’m sure no one wants to hear what I had for lunch. Plus, I am not willing to give away all my secrets in a blog! If people want to get my help, they’ll have to hire me!”

That is kind of like moving to France and refusing to speak French. Digital Media is communication tool, and content is a language that, as a business, you can’t NOT speak. The best way to get your brand out there is to use media – video, photography, blogging, graphics – to communicate with your customers, and in fact to use media that they will want to share. To use what Henry Jenkins calls “spreadable media”.

Henry Jenkins: Spreadable Media

This video, titled Spreadable content makes the consumer king, is an episode from Pull: How Technology is Changing the Conversation. IT was produced by TVO and Q Media and it is taken from a discussion I had with Jenkins in 2013.

Spreadable media is the best reason I can think of to generate content marketing for your business. It is how you leverage your existing customers and followers as marketers, giving them the media they need to spread your message for you.

Jenkins also speaks in this interview about the new digital divide, that he calls the participation gap. He talks about kids in schools who may not have access to skills and opportunities, but it just as effectively applies to business people who don’t have the skills, the training or worse, the willingness to participate in this new language of identity and brands, the language of content.

As Jenkins says: if it doesn’t spread, its dead. Creating high value, sharable content that your customers can use is the best way to close that participation gap.

Christine McGlade is a Business Analyst, Content Strategist, and Usability Consultant. With over 25 years experience in the media business, Christine helps small business, social enterprise, and Not for Profits how to leverage the power of the Internet to grow their business. Learn more about Christine at analyticalengine.ca

Jun 28 2015

Don’t Feel Overwhelmed By Your Social Media Networks

As a business owner, engaging on social media can often feel quite overwhelming. With continuously changing newsfeeds, tweets and posts, and so little time to go through everything, it is very easy to feel frustrated with real-time online content.

Quite honestly, we’d rather forget about this part of online marketing too. I mean, there’s nothing better than looking out a window, instead of having your eyes glued to a (small) electronic screen. Unfortunately, our ideal job as a professional window gazer will have to wait for now.

Seeing as this is no longer the 20th century, social media networks have significantly changed how we as people communicate and do business. Whether we like it or not, social media is here to stay. No matter how uncomfortable or overwhelming it might make us feel, we have to use it to further maximize our business potential.

So, here are three easy steps to lower your social media anxiety:

Master One Social Media Platform At a Time

Each platform is going to have its challenges, limitations and advantages. It is important to take the time to understand each platform’s functions, as well as the company’s ability to integrate new features to better suit market demands. For instance, did you know that because Facebook is currently gaining ground on Youtube video posts it is ready to promote your video posts over you picture posts? Or did you know that Instagram users are 58 times more likely to like, comment, or share a brand’s post than Facebook users, and 120 times more likely than Twitter users?

Really mastering how to use a social media platform, and understanding its significant tech changes, is important to the well-being of you, your business and your clients. Don’t rush into it, take your time and learn through observation and research.

Scheduling is Your Best Friend

Quality content is Queen when it comes to social media. Have thousands of followers doesn’t guarantee engagement, especially if your content is not relevant, hard to read or outdated. This is why you should take a time or day a week to sit down and research trends, events or news related to your sector or field of business. Combine this with your company’s latest product events and promotions, and you should more than enough material to start scheduling posts for the following week.

By using tools such as Hootsuite, Sprout Social or Buffer, your life will be a whole lot easier. Schedule the time and day for your posts (and in some cases even the perfect target market), and forget about the days when you wondered if you have the time to post online.

Make Time to Engage with Your Followers

Social media is called ‘social’ for a reason. That’s why I like to recommend clients to set time aside to engage with their followers. Retweet, share or repost followers’ interesting, relevant posts. Interact, connect, follow-back and ask for feedback whenever possible. By doing so, you’re actively building brand-recognition and working towards customer loyalty and trust.

Most importantly, be respectful and have fun while engaging with others online. Give your business that unique voice that only you can give it.

Written by Marisol and Silvia Fornoni, Founders of JDC.

JDC supports socially conscious organizations with finding sustainable ways to tell their stories using visual design, engaging content and non-traditional media. We help you with anything from organizing fundraising campaigns to web design and social media management.

http://www.joint-development.com

Facebook, Twitter, Instagram

Apr 09 2015

“I need a social media person” – Do you really need a social media person? – Part 1

After reading the recent article “Is Social Media Worth It For Small Businesses?” on Forbes.com, I realized that one of the reasons small businesses are disappointed with their social media hires is because they don’t know the roles and skills required to set themselves up for success on social media.

In the 15 years I have been dedicating my practice to helping businesses expand their online presence and (in the last 6 years) growth utilizing social media, I have heard business owners and top-level executives say “I need a social media person”. To me, this affirmation equates to saying “I need doctor” and once you’ve said it, chances are you will need a specialist. It’s the same with social media.

Social Media as a tool for growth

Unlike large organizations who typically have a social media (senior) manager and 1) with multiple direct reports or 2) agencies who manage specific areas of social media, small and medium organization are left to hire a jack-of-all trades who scramble to do EVERYTHING on social media.

Let me back up a little… Although a lot of young people hold Social Media positions, the top level positions are usually given to more seasoned marketing or digital professionals because although social media is about Facebook and Twitter, and blogs and Instagram, it’s also and primarily about business and strategic thinking. Now that the wonders of social media have spread to the world of business, engaging on social media has become a necessity for survival. And your business needs to jump on that bandwagon before your competitors overtake you!

Social media allows you to respond to your customers’ wants and needs immediately. You can boost sales, and people will be more receptive to your message. And let’s not leave out the most important fact of all: your competition is already there.

So, how do you build a solid team while maintaining cost-effectiveness?

You must have a business-focused social media professional come and do a diagnostic of your needs. Whether your company is just launching or is already in business, our program is designed to support you and help grow your online presence.

Identify and define roles

By identifying the roles and skills it takes to make your business successful, you will better reach out to the right people and organize their time based on needs and objectives. Below are some of the primary social media roles and skills that will get you going fast.

Strategist: A strategist, pretty much like all strategists in every industry, researches, benchmarks, and creates a plan and tactics. The strategy, when done well, identifies opportunities for growth and for It also determines how and where to invest to meet business objectives. A social media strategist is no different.
Project coordinator/manager: A project coordinator is someone who will keep you on budget, on time, and within scope. A fabulous project manager will also identify opportunities along the way and allow you to expand your reach and objectives. Hiring a part-time social media project manager is the key to your success.
Content producer: Online content can be blogs, videos, Facebook updates, Tweets, Instagram and Pinterest pictures or even YouTube videos. There is a plethora of types of content and platforms ranging from real-time to scheduled, from on the go to scripted, and from organic to paid. The importance of content is to identify your objectives and build a strategy around them.
Community manager: A true community manager builds and grows online An online community is a virtual community whose members interact with each other primarily via the Internet (Facebook, Twitter, Blogs, Forums, etc.). Those who wish to be a part of an online community usually have to become a member via a specific site and necessarily need an internet connection.

I will explore other roles and skills in an upcoming blog post.

Why are online communities important for businesses?

Being a member of online communities for businesses and continually establishing and maintaining online relationships is critical to the success of your business. With the extreme popularity of social media, many people are excited about interacting and developing relationships with others whom they feel they can trust and who they consider experts in their industry.

At the heart of your success is the human element. Once people get to know you, and you get to know them, they will want what you are offering and will gladly tell others about what you are offering too.

Karima-Catherine is the co-founder of Red Dot Digital, a digital agency that strives to deliver top-notch solutions to various clients. Red Dot Digital drives real, meaningful, quantifiable business outcomes for companies. Karima-Catherine is also the co-moderator of #MMchat, a Twitter weekly forum which focuses on business, marketing and social media.

Connect with Karima-Catherine:

karima@reddotdigital.net

Website, Twitter, LinkedIn, Pinterest

Dec 21 2014

Social Strategy SOS

In the third post in this series, I discussed why you need to consider your customers as “users” and how you go about creating a User Persona to help you target your Content Strategy to your ideal users. Over the next 3 weeks of this series, we’ll finish fleshing out the remaining pieces of the content strategy puzzle, and this week we’ll tackle what is possibly the most perplexing and time consuming part of your digital business: your Social Media Strategy.

Do I really HAVE to have a social media strategy?

Social strategy is complex: there are so many social networks, and sometimes it feels like there is a new one every day. How does a business owner know which ones to pay attention to, and which ones to ignore? Engaging in Social Media can be extremely time consuming with little visible return on investment: It can be difficult to clearly see how a social media strategy can help your business.

But social media can also be a virtual goldmine of new customers. It can be a way that you can develop a relationship of trust with your customers, engage in customer service activities, and even recruit new employees. Social media is here to stay and it is an essential part of every business owner’s sales, marketing, and business development toolkit. A smart, targeted social strategy can deliver brand awareness, new customers, and even conversions, but it is important to understand why you’re doing it and what exactly you should do, and this is unique to each and every business.

Conversion has changed – forever.

Think about how your customers convert nowadays. It used to be that customers would become aware of your brand or product through a limited number of expensive and highly controlled channels: perhaps through a television, radio, or newspaper ad, or perhaps through word of mouth. Their decision to buy was made primarily at point of purchase, that is, when they saw your product on the shelf in the store: the “first moment of truth”, as it was called in the traditional marketing model.

Google has recently described a new model that very accurately captures the new way consumers become aware of, and make decisions to purchase, products and services today, and they call it the Zero Moment of Truth. The Zero Moment of Truth is all about digital discovery: the extensive searching, recommendation reading, and consulting with Facebook friends that we now engage in before making a purchasing decision. For products and services big and small, we rarely convert until we have had at least 7 and sometimes as many as 17 digital “impressions” or touch points with a brand.

This Zero Moment of Truth is perhaps the most compelling reason that each and every brand, every business selling every product or service, needs to ensure that when the consumer is engaging in this foraging behaviour, that they are there, building trust and clocking impressions that may lead to conversion. These impressions come from your business website and your social media activities, especially what people are saying with you and about you in social media.

There may be a small segment of the population that doesn’t use social media, but this is a rapidly shrinking segment. The fastest growing segment of social users is adults 45-54, and more and more seniors come online every day. In many ways, Social Media IS the Internet, and the Internet IS Social Media. It’s difficult today to grow your business without a strategy that covers how, for whom, and how often you will engage your customers in the two-way conversation that Social media has to offer as a marketing tool.

So Many Platforms, So Little Time.

Scheduling tools like Hootsuite make it easy to track and control the frequency of your social media communications, and they make it easy to post the same content simultaneously to multiple social platforms. But while it may be tempting to try and broadcast your messages to multiple platforms at once, it is rarely a good idea. In his book “Jab, Jab, Jab, Right Hook”, Gary Vaynerchuck makes a strong argument that business owners should heed: not all social platforms are created equal. The kind of storytelling that works really well on Facebook for a particular user will not work on Twitter, or Linked, In, or Pinterest, or….

Knowing which platforms to prioritise is perhaps the most difficult part of your social strategy but also the most critical. You stand to lose a lot of precious time if you prioritise a platform that really doesn’t work for your business, and you can even erode or undermine your brand if you post something clearly inappropriate for that platform: so how does a savvy business owner choose?

There are three factors to consider:

1) What are the various social platforms “good at”?

2) Which of the social platforms do your users tend towards?

2) What is the nature of your business conversion funnel?

1) A Brief Primer on Social Media

There is much crossover between the various major social media platforms: all of them are, of course, social, meaning they are about engaging in a dialogue with others. But because each one operates in a slightly different way with different rules of engagement, they require different kinds of Storytelling.

Twitter

Has over 230 million monthly active users
Twitter followers are 60% more likely to recommend you than a Facebook Liker
The average age of a Twitter user is much higher than Facebook, at 39 years
70% of Twitter users expect to hear back from a brand, and 53% want that response within the hour
Twitter is good for establishing thought leadership, expertise, for sharing news, and for customer service and customer relationship management

Facebook

Facebook is the largest social platform in the world: if it were a country it would the third most populated, after only China and India
Facebook does have an influence on purchasing behaviour, even if not a direct one. Your Facebook fans are more likely to convert than non-fans.
Facebook is great for visibility in social search
Facebook is getting into the retail game with Facebook shops if you are selling a product
The new killer app on Facebook is the short video

Has moved from being primarily a video search engine to a powerful social platform where many brands have been born and built. Khan academy, for example, and Justin Bieber.
Web videos are a great way to reach out to new and current customers and generate inbound links to your website
Because it is owned by Google, embedding YouTube videos on your website gives those pages a double-boost in Search Engine Optimisation

Google Plus

Great for local businesses, reviews, and Google search “juice”
Ties your business address into a Google Map and ties into other Google services

Linked In

The largest professional network, you must have a personal page on LinkedIn; it is far more common to connect with business contacts on LinkedIn than to keep a Rolodex or stack of business cards or emails.
Linked in generates 200% more leads than the other social networks

The fastest growing as of December 2012
Pinterest is very visual, about ‘things’, items they find interesting, but it works even for small businesses that aren’t visually stimulating.
Pinterest is good for referral traffic because the source of the pin is a link to your site, especially images you might be posting in your blogs. Even if you don’t maintain a page or presence on Pinterest, installing a “pin it” button on your website pages is a good idea

2) Where Are Your Users Hanging Out?

The short answer is, everywhere. But you have to narrow that down a little to come up with a feasible strategy. It’s important to note here that there are multiple social platforms not listed above, many of them attracting niche audiences where you might find a treasure trove of users interested in exactly what you have to offer. This article outlines 60 niche social networks and it is worth doing a bit of digging to see if any of them resonate with your business goals. Another tool that you can use is socialmention.com; social mention searches blogs and social networks for topics or brand mentions and can be a good way of finding out where conversations are taking place that align with the kinds of conversations you want to be having with your customers. And social crawlytics at socialcrawlytics.com can be very insightful, generating a report that will tell you which pages of your website have been shared in social media, where they have been shared, and even by who.

3) What is the Nature of Your Conversion Funnel?

Typically, the more expensive the product or service, the more touch points the consumer will require before purchasing. What are you selling, and how many touch point’s do you think your customers need before they buy?

Is your product or service more suited to an active discovery process or a passive discovery process? For example, if I need an emergency plumbing repair I tend to engage in some very active discovery to find one. I search Google and will probably call the first few service providers I see. Social Media is better at passive discovery, at marketing products, services, and ideas that consumers don’t need right away or in an emergency.

Do you have a lot of competitors, so will need more touch points or more visibility in the market, or very few competitors? Are you in the B2B or B2C market?

How much customer service does your product or service require? And how much brand awareness do you already have in the market?

Document the answers to these questions on this worksheet; by indicating on the sliders in the worksheet where your business lands on these various conversion factors will give you some pointers towards which platforms you might want to prioritise as well as the frequency of posting you might want to consider. Note that the worksheet is more art than science and is intended only as a starting point: they only way to really get good at social media is by doing it, so start small, perhaps with your LinkedIn page, and build slowly using the worksheet as a guide.

The biggest question the Content Strategist has to answer is “Do I need a website AND a Social Strategy”? The answer is yes, for a myriad of reasons, not the least of which is the findability of your content in Search. Next month, we’ll cover Search Engine Optimisation and Influencer Marketing, the two biggest ways you can make your website work for your business.

For more resources and information on Content Strategy and to download a detailed description of what content strategy entails, go to analyticalengine.ca/resources or download a Content Strategy Info graphic at http://bit.ly/1qY9tYp.

Oct 29 2014

Your Mindset: Why It Matters

Do you want to take your outcomes from Good to Great? Perhaps you are struggling to achieve your goals or execute your plans, and you feel this is because of procrastination, lack of finances or resources, etc. In this very short video, I talk about mindset, why it’s usually the reason we are not able to achieve our goals, and why it matters.

To learn about Yvonne’s latest book, visit http://www.oliveblue.com/changeyourmindset/

Yvonne is an Author, Speaker, Change Consultant & John Maxwell Leadership Coach who is passionate about working with Individuals, Entrepreneurs and Organisations to provide the tools and help implement change, drive results and achieve their goals. She can be reached at: www.oliveblue.com . www.facebook.com/oliveblueinc . www.twitter.com/oliveblueinc.www.youtube.com/ChangeYouWantTV

Jul 09 2014

Three C’s of Social Media for #SmallBiz

It’s great when someone tells a new business owner that they “have” to be on Social Media. But, what does that look like? Where do you start? What can I spend the least amount of time on? What’s essential?

Entrepreneurship in the 21st century demands a knowledge of so much more than just what your specialty is. A business owner today needs to be adept at all facets of business, or at least how to navigate through all the outsourcing options to find the best resource at the most cost-effective rate. Social Media is no different. There are numerous companies who will manage your online presence, but like other outsourcing options, it is up to the business owner to dictate how and what that presence will look like. That demands an understanding of the unique realm of Social Networking.

To help you get started, here are three essential C’s for every small business social media marketing plan.

Be Consistent – Accounts on all major networks with the same username so customers/clients can follow you. The top 10 networks (at the time of writing) include: Facebook, Twitter, Google+, LinkedIn, YouTube, Pinterest, Instagram, Vine, Tumblr, Flikr. While choosing which platform best suits your demographic, companies should have a consistent presence across all social media platforms, whether or not the profiles are equally active.

Be Cohesive – Cohesive branding across all accounts is the key to gaining brand recognition. Your logo and/or profile pictures on all your social networking accounts should represent your brand. Colours used in posts and in your email signature should also be representative of your brand. Take the time to ensure that you have the required sizes of your logo for all the different platforms (no, it’s not as simple as having one image file for your logo!) and that they are formatted and centered correctly.

Be Connected – To grow your followings on your social networks, make it easy for your clients and contacts to find you! Include your Social Network links in your email signature, on every page of your website or blog. Then, link back to your website from your social media profiles. Making navigation easy for your followers will build brand loyalty and consequently increase your network.

Kelly Farrell is the Founder and Chief Facilitator of Teach Me Social, a visionary company that has a mission to empower small business entrepreneurs to take control of their own online presence and manage it in-house to maintain an authentic voice for their brand. Teach Me Social has been providing valuable Social Media and online marketing support to small business owners for 2 years, while Kelly’s personal experience in the marketing and Social Media realm extends over 15 years. Connect with Kelly via her WEBSITE, TWITTER, or FACEBOOK page. You can also email her at info@teachmesocial.ca

Feb 21 2014

How To Succeed At Internet Marketing

Internet marketing is no longer brand new. Many companies are having success with internet marketing. Some are using Google Ad Words, others are advertising on Facebook, many are creating YouTube videos. Each of these strategies can help, but here are five other simple techniques that you may not have thought of.

1. Use all of the free stuff.

You can have a Facebook business page, a Twitter page, a Google+ profile and a LinkedIn profile for free. YouTube, blogs, and Hootsuite are also free. When people look up your company they will usually look you up next. Give them something to see under your name by filling out your complete profile. When we look up your name the first page on Google should have a lot of current information that is all about you.

2. Use your photos.

Brand your face to your company and to your product by using your photo. Use your picture on your social media platforms. Use it at the end of your blogs with a bio and with contact information. In your computer store your photos with your name in the name of the photo. When you use your picture online add your name into the alt tag on the photo and also use a #yourname as a keyword when posting an article. When we look you up online we should find current and professional photos of you that dominate your name search. A few short months of dedicated photo posting can change your online persona.

3. Put your phone number on everything.

The purpose of using internet marketing is to get more clients and to write more business. The bottom line is the bottom line. In order to converts hits to a website into paying customers the website needs your phone number to be prevalent. However, there is a lot more that can be done with a phone number. Be sure that your phone number is on your LinkedIn profile right in the summary, not just in the contact information. Not everyone can see your contact info. If they have no LinkedIn profile themselves but instead found you on the first page of Google while searching your name, they can’t see your contact info. They can see your profile info. Also put your phone number right into your automated postings on Twitter and LinkedIn at least a quarter of the time. Phone numbers now show up on smart phones as something that can be immediately dialed. Why make anyone hunt for it?

4. Blog, blog, blog…

There are so many reasons to blog. Articles establish you as an industry leader. Google loves fresh content and ranks your website higher by your consistent blogging. Blogs can be posted on LinkedIn and Twitter and other social media channels drawing your following from those places to your website blog. You can have an engaged audience that regularly follows you and even establish raving fans that give you credibility and they repost your material spreading your marketing for you. Blogging should be posted at least once a week to build a loyal following, however it can be written once a month and programmed to post each week.

5. Post consistently.

You have them following you like the Pied Piper. Now give them something to follow. Twitter and LinkedIn should have postings every day of at least 4 times. Facebook needs different postings with pictures, positive statements and visual stimulus a few times a week minimum. If you have no time, use Hootsuite or another aggregator. Write your posts in one afternoon and program them all at once during the month. Then you can be living your busy life going from meeting to meeting and still be posting on an ongoing basis.

Hope these 5 tips help you to become more successful at your internet marketing!

Kerry George is the owner of the Canadian Imperial Business Network which is currently the largest business network in Alberta and rapidly expanding across the country. She is a serial entrepreneur/author and speaker with a zest for life and a passion to help others succeed in increasing their potential and their bottom line. Kerry has several publications and blogs that you can follow and welcomes most interaction online.

Twitter

@createloyalty2U

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@yycbiznetwork

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http://loyal2u.blogspot.ca/

http://calgarybiz.net/blog-3/

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